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Residents’ Communication Skills Evaluation by OSCE: What Changes Should be done in Educational System?

AUTHORS

Saeideh Ghaffarifar 1 , * , Manouchehr Khoshbaten 2 , Fazlollah Ghofranipour 3 , Javad Kompani Mohammadi 1

AUTHORS INFORMATION

1 Medical Education Research Center, Tabriz University of Medical Sciences, Tabriz, IR Iran

2 Liver and Gastroentestinal Disease Research Center, Tabriz University of Medical Sciences, Tabriz, IR Iran

3 Faculty of Medicine, Department of Health Education, Tarbiat Modarres University, Tehran, IR Iran

ARTICLE INFORMATION

Shiraz E-Medical Journal: 14 (4); e93961
Published Online: October 01, 2013
Article Type: Research Article
Received: May 18, 2019
Accepted: October 15, 2013

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Abstract

Background: The doubt in re-allocating some of current resources from holding communication skills workshops to others, we conducted this study to answer: What and how were the communication skills of residents in medical faculty? Were any changes needed to be done in educational system?

Objectives: The aim of this study was to find out that, what and how were the communication skills of residents in medical faculty? Were any changes needed to be done in educational system?

Materials and Methods: We designed one OSCE station with a standard patient to evaluate 53 Internal medicine residents' communication skills in 2010. We had videotaping with an undercover cam inside a monken to record the residents' interview with SP, by written permission of exam directors. We carefully and repeatedly reviewed the videotapes, analyzed the researcher made validated questionnaires' data using SPSS.16.We also gave detailed feed back to the residents.

Results: The mean of Residents’ total score with a normal distribution was 23.62 ± 2.46. Independent- samples T-test [sig. (2-tailed: 0.441)] and Test statistics of Kruskal Wallis test (sig: 0.314) indicated none- significant difference in residents’ total score in different gender and ages. Post Hoc comparisons by using the method of Tukey HSD in One- Way ANOVA indicated that educational impacts of communication skills workshops are not lasting for up to one year.

Conclusions: This study makes suggestions to address and overcome the still existing problem of residents’ poor communication skills.

Keywords

Communication skills OSCE Resident Evaluation

© 2013, Author(s). This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/) which permits copy and redistribute the material just in noncommercial usages, provided the original work is properly cited.
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